What Is DisasterDesk?
DisasterDesk is a New York-based training company specializing in emergency education, instructor development, and digital support for public safety agencies and community organizations. We offer various CPR and First Aid certifications, BLS instructor courses, continuing education workshops, and website services for EMS and fire departments, instructors, and small nonprofits. Our goal is simple: to make lifesaving training and support accessible, reliable, and community-centered.
Our Story & Why We Started
DisasterDesk was founded by a paramedic who saw firsthand how critical it is for people to be prepared when seconds matter. After years in the field and the classroom, we realized that training didn’t need to be complicated or corporate — it needed to be clear, practical, and community-driven. From a small-town ambulance service to businesses and schools across New England, we’ve helped hundreds of individuals and teams gain the confidence and skills to respond when it counts.
What We Believe & Our Values
Practical, real-world training matters.
Education should be accessible, not overwhelming.
Communities are stronger when they’re prepared.
Instructors deserve support and tools that work.
Simple digital tools can make a big difference.
Who We Serve
EMS, Fire and Police Departments
Independent CPR and First Aid Instructors
Local Businesses and Schools
Community Organizations and Nonprofits
Individuals Looking to Get Certified or Involved
Already an Instructor? Let’s Work Together.
DisasterDesk is always looking to collaborate with experienced, certified instructors across New York and New England. Whether you’re looking for extra teaching opportunities, support with class logistics, or just a way to grow your reach — we’d love to connect.
John Arnold, NRP
Founder & Chief Executive Officer
Hi there — I’m John, the founder of DisasterDesk. As a paramedic, instructor, and community responder, I’ve spent years on the front lines of emergency services, working with local agencies, healthcare teams, and everyday people who just want to be ready when it counts.
I started DisasterDesk to take the stress out of training and preparedness. Whether you’re a business owner booking a CPR class, a provider becoming an instructor, or a department in need of support, I believe education should be practical, approachable, and tailored to the real world — not buried in red tape.
Over the years, I’ve partnered with nonprofits, EMS agencies, fire departments, schools, and small businesses across the Adirondack region and beyond. I understand the pressure that comes with being responsible for other people’s safety — and I built DisasterDesk to help ease that weight.
I also believe strongly in the power of community over competition. There’s room for all of us to grow, and I’m committed to uplifting others — especially small business owners, instructors, and public safety professionals who share that mindset.
When you work with DisasterDesk, you’re not just checking a box. You’re partnering with someone who truly cares about your people, your mission, and your peace of mind.
Let’s build something that works — and lasts.
Locally Connected. Regionally Engaged.
DisasterDesk is more than a training provider — we’re part of the communities we serve. As active members of several Chambers of Commerce throughout the Adirondack region, we’re committed to supporting local businesses, building strong relationships, and giving back wherever we can.
We enjoy sponsoring local events, participating in community initiatives, and working alongside other small businesses to help make our region stronger, safer, and more prepared.
~ Our Community Affiliations ~
Warrensburg Chamber of Commerce